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[FAQ] How to cancel recurring payments? Where do I find my transaction ID?


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  • 9 months later...
  • The Garnut

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Hello Garnet Gaming members,

Due to a great deal of my time being dedicated to correcting other people's mistakes and hastiness in buying recurring packages then later asking for them to be canceled, I decided to post a tutorial to refer the public to so some can learn how to cancel subscriptions on their own.

 

How do I cancel a recurring payment, subscription, or automatic billing agreement I have with Garnet Gaming?

Logged-in checkout:

  1. Go to the PayPal website
  2. Log in to your PayPal account.
  3. Click Settings near the top of the page.
  4. Click Payments.
  5. Click Manage pre-approved payments.
  6. Click Cancel or Cancel automatic billing and follow the instructions.

 

Guest checkout:

  1. Call PayPal customer support or dial (402) 935-7733
  2. Notify them of being a Guest user in need of recurring payments' cancellation
  3. Provide PayPal with Credit Card number & other necessary information

 

Alternatively,

  1. Call your bank
  2. Request the cancellation of agreements for preauthorized charges by PayPal
  3. Provide dates of prior transactions and time

 

 

 

Posts of the following nature will unfortunately be ignored and moved to Processed starting 4/08/2021

"Cancel my recurring package pls"

"I cannot cancel recurring, I checked out as Guest"

Our store portal notifies you in 3 different locations that you are paying for a recurring payment that has 30-day installments, this is a non-issue, and you are liable for the misuse of your own credit card.

 

 

Tutorial posted by PayPal can be found in the following link:

https://www.paypal.com/sm/smarthelp/article/如何取消我与商家签订的循环付款、定期付款或自动结算协议?-faq1067

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